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In America, ideal customer service is very open, warm and friendly however in Japan it is formal and unobtrusive.
Waiters don't tend to stop by table to ask customer how the food is or make any kind of small talk, which is something that is encouraged in America.
In a low context culture, more responsibility is placed on the listener to keep up their knowledge base and remain plugged into informal networks.
Low context cultures include Anglos, Germanics and Scandinavians.
In Japan when it comes to greeting one another, Japanese people will often bow while saying hello, this bowing is a sign of respect and is a common occurrence with strangers too.
Increasingly, managers must deal with multiple ethnic groups with very different cultures.
Thanks to globalization, you are likely to work with Japanese, French, Chinese, German and all sorts of other nationalities.
It is important to recognize that people from different cultures have are different in a variety of ways, including Some dimensions along which cultures vary: A low context culture is one in which things are fully (though concisely) spelled out.
A manager's office in a polychronic culture typically has an open door, a ringing phone and a meeting all going on at the same time.There are so many cultural differences between Japanese and American culture, even though Japan is often considered more 'Western' in culture compared to other Asian countries. S really do have some key cultural differences, although no one can be generalized on the whole here are a few things to notice if you are off travelling, another must is always to remember that you have a US VISA and have a valid passport.This one in particular is a massive generalization depending on which region of Japan you are referring to, but overall, Japan, especially Tokyo is known for being colder that most areas of the United States as Americans tend to be incredibly friendly.Things are made explicit, and there is considerable dependence on what is actually said or written.A high context culture is one in which the communicators assume a great deal of commonality of knowledge and views, so that less is spelled out explicitly and much more is implicit or communicated in indirect ways.
People tend to stand a distance apart when speaking, and last names with honorifics are used.